Questions I Get Asked Often:

FAQ: FAQ

Do I need to make an appointment?

Yes, please do! I work by appointment only. I work for myself so if anyone just happens to drop by my office there is a good chance that either:
1. I won't be there or
2. I'm massaging another client.

Do you drape in your massages?

Yes, I do. Each & every time. That's not ever gonna change.
What's draping? It's using a sheet to cover a client during a massage.

Do you take credit cards?

Yes, I do. I use the SQUARE app & I have a credit card reader to collect payment. I can swipe cards & i can 'dip' a chip credit card as well. I can also take credit card payments via PayPal & of course... cash is always cool.

How much do you charge?

Unlike some other massage places I charge for the length of the massage & not the type of treatment.

2 hour massage $140

1.5 hour massage $100

1 hour massage $70

& 30min massage $35

Unless otherwise requested I use a mix of swedish, deep & trigger point therapy in the majority of my massages.

I do have up-charge fees for the addition of using CBD oil. $10-$20 based on the length of massage.

I give a 10% discount for purchasing at least 4 massages.

What are your hours?

Monday-Friday 11a-7p

Saturday 1p-6p

Scheduling your massage appointment at least a day in advance is ideal.
Same day requests are rare.... but occasionally a person gets lucky.

What is your cancellation policy?

No Call-No Shows lose 100% of the deposit.
A same-day cancellation forfeits 75% of the deposit.
Rescheduling a booked appointment must be done at least 1 day in advance & a new appointment should be set up at that time, if at all possible. No loss of deposit in this situation.
Rescheduling a 2nd time forfeits 100% of the deposit.

What's the difference between cancelling an appointment & rescheduling an appointment?

Cancelling is when a client contacts me to say that they can't make the appointment after all & does not make, or request, a new appointment.

Rescheduling is when a client contacts me to say that they can't make the set time but would like to make an alternate appointment at that time or within 48 hours.

A No Call-No Show is when a client doesn't contact me to tell me they have to cancel/reschedule AND doesn't bother to show up.

What's your business name mean? How do you pronounce it?

My business name is made up of my initials: Michelle Ann Jimenez Reyes & I pronounce it the same as "MAJOR".